version 1.20 valid with effect from: 1st of April 2015

  1. Welcome to Crm9000 service.
    Crm9000 is a customer relationship management software.
    Crm9000 allows to improve the quality of services, reduces cost and saves time. By using Internet and software and proprietary solutions it eliminates the need to install a third party software. It uses auto-update and does not require constant maintenance.
    The collected data are kept in the secure data center that can be accessed by user-authorized staff only.
  2. Dear Users and Visitors, please read this Privacy policy carefully. Our Privacy policy applies to all Visitors, users, and others who using our main website: , and relevant subsites, ordering services or goods from us. By doing that you give consent to the collection and use of your personal or anonymous information or data according to our present Privacy policy as shown below. Be aware that by using our relevant subsites, list attached here, you give consent to redirect you to our main website:
  3. This Privacy policy is provided by:
    JRR Software - Jacek Rzepecki
    Brzęczkowicka 12/16
    41-412 Mysłowice
    JRR Software is the Data controller that sets out how to use and to protect any personal data that you give us when you use this website.
  4. Our Privacy policy has been put in place to protect the interests of our Customers and Users and provide the best service possible. We are dedicated to protecting your personal information and data. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy policy.
  5. Personal data means data which relate to a living individual who can be identified from those data or from those data and other information which is in the possession of, or is likely to come into the possession of the Data controller, and includes any expression of opinion about the individual and any indication of the intentions of the Data controller or any other person in respect of the individual.
  6. Sensitive personal data processed herein means personal data consisting of information as to - physical or mental health or condition of the data subject. Because information about this matter could be used potentially in a discriminatory way, and is likely to be of a private nature, we treat it with greater care than other personal data to satisfy the conditions for processing according to the Data Protection Act 1998.
  7. We reserve the right to modify Privacy policy at any time and in any way. Please check the statement and date above.
  8. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what very rare circumstances we disclose it.
  9. All the information and data is collected lawfully in accordance with the Data Protection Act 1998.
  10. We collect the following data:
    1. data that is used to identify you as a person, living being, living entity;
    2. data that is used to identify your company, legal being, legal person;
    3. data that is used to identify your computer/device by server or log;
    4. sensitive personal data including: physical or mental health or condition of a individual.
  11. We never use collected information to any unlawful activities or to purposes other than process services, manage our websites or to issue an invoice or a receipt.
  12. We never use collected information to send unwanted commercial messages [no spamming].
  13. We will never disclose collected information to third parties under any circumstances except for those required by Common Law.
  14. Security: We are committed to ensuring that your information and personal data is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and data we collect by using: SSL Certificate EV (Extended Validation Certificate EV SSL) at our main website:
  15. By using our main website: and relevant subsites you give consent to place our cookies.
  16. We use session and persistent cookies. A cookie is a little text file composed of alphanumeric characters, which is created on your computer when your browser accesses a website that uses cookies. The files are used to help your browser navigate the website and fully use all its features like logins, preferences, language settings, themes, among other common features. The cookie is used solely to help your browser process a website, it does not collect any information from your computer or spy on your files.
  17. Our main website: and relevant subsites sometimes use the persistent cookies to provide you with a better contents, by enabling us to monitor which pages you find useful. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
  18. We use Google Analitycs - it is a service offered by Google Inc. that generates detailed statistics about a website's traffic. It is the most widely used website statistics service. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google's privacy policy is available at:
  19. You can always block all cookies using browser settings; you can opt-out from receiving cookies from particular sites; you can manage cookies with programs and, you can delete cookies from your hard drive - manually or with your browser's assistance.
  20. If you feel this impacts your privacy, you can change your browser's settings to limit the use of cookies on your computer to cut down on its ability to keep records of your browsing history.
  21. You may find detailed solution to ensure privacy according to used browser:
    1. Google Chrome
    2. Microsoft Internet Explorer
    3. Mozilla Firefox
    4. Opera
    5. Safari
  22. Please remember: Blocking cookies will have a negative impact upon the usability of some websites, including our main website: and relevant subsites.
  23. Links to other websites: our websites may contain links to enable you to visit other websites of interest easily e.g. social networks. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information or data which you provide whilst visiting such sites and such sites are not governed by this Privacy policy.
  24. We only hold records for as long as it is needed for the purpose it was collected. You can request us to disclose all details held about you at any time, and for us to delete these records permanently. Just contact us using our contact form below.
  25. As required by the UK Data Protection Legislation, we follow procedures in the storage and disclosure of information or data to prevent unauthorised access.
  26. If you believe that any information we are holding on you is incorrect or incomplete, please use our contact form here as soon as possible. We will promptly correct any information found to be incorrect.
  27. We are here for you so don't hesitate to send us questions, suggestions & comments using our contact form. We'll respond to every message as soon as possible.